Pet Horse and Farm recently sponsored Nick Gleeson, vision impaired athlete and international explorer, in his successful completion of a marathon on a cool Melbourne morning.
We asked Nick to tell us a little bit about the relationship between a vision impaired person and their Seeing Eye dog and we think his thoughts make pretty good reading for any fellow pet lover!
“I sit at my computer and want to write about my wonderful Seeing Eye dog called Unity, but the words are hard to find, hard to find because he is so much part of me. His name is Unity, and, he is now almost 6 years old, a gorgeous golden retriever who is often described as a lion (we think Unity has picked up the lion-like courage from his owner!).
Unity is my first Seeing Eye Dog and destiny brought us together. I was in Melbourne at an AGM where Unity was doing his public relations role as he had just finished his training to become a working dog. He came over to me and sat on my feet. I knew the very moment I touched him, I so wanted him. However, of cause, there is a waiting list, a process that needs to ensure each partnership between dog and person is suitable and we had to wait. It seemed such a long time waiting, however, the reality was that we were assessed and found to be a great match. And, the time frame between meeting and becoming a partnership was very fast.
We have now been together four years and it is fantastic. We both experience separation anxiety when we are not together. I am lucky that he does not show outward distress when I leave him but it is awful when I am away from him for a few days.
Unity is far more than just a “working dog”, he is a tremendous friend. A great support with everyday living and brings joy into my life. I love how he guides me around objects on footpaths and through a crowd. I love how every step I take he is watching out for me and to think that is his role in life is so amazing. He can be quite stubborn at times, especially when we have had a very long day, catching trains, buses, taxis and walking as he will make decisions such as using the lift rather than the stairs, which is fine, only that I had told him to find the stairs, smiling.
I love how unity will find things when I need them, for example, I just say to him, “find the stairs”, “find a seat” or “find the gate”, and he does it.
I was at a Meeting recently where the group witnessed one of Unity’s dream specialties. When he dreams he will often be so vocal and we can only imagine what is happening. His favourite leisure time is chewing on a bone, which I love giving him as I always think that is his link to his history and his reward for being such a fabulous boy.
He has had a profound impact on my life and I love him so much.”
If you would like to support Seeing Eye Dogs Australia or Blind Sports Victoria please go to their websites listed below.
1. When will my order arrive?
Orders are usually delivered within 1-3 days. Occasionally if it is a
product we do not keep in stock we will need to order it in. This usually is
very fast and can still be delivered within 1-3 days but please allow 1-5 days
(usually if you order at the start of the week, it will arrive by the end of
the week). If there are any delays we will contact you.
2. What is the difference between sendle and local delivery?
We offer a to-your-door delivery service with our own fleet of drivers. This
is the local delivery option and is your fastest option to get your order as
the above delivery times apply.
Sendle is our postage service which will be posted to you through the
courier sendle and estimated wait times are calculated at check out.
3. I live in an apartment, can you still deliver?
Yes we can! Please state when ordering in the 'delivery notes' section a day
and time that works with you as you will need to be present to accept the
order. Please give us as wide of a window as you can or multiple days to choose
from so that we have a better chance of fitting you into a run. Only thing is
no we cannot bring your order up to your room as we are not allowed to enter
building complexes, nor can we leave your order in the lobby unattended.
If we attempt delivery during your recommended times and are unsuccessful,
we will ask that you pick your order up from our Keilor store or we will
process a refund.
4. I received my order but have an item that is listed as 'to
follow'. What does this mean?
Sometimes products take a little longer than we hoped to come in so we have
delivered to you what we had and left an invoice outlining what is 'to follow'.
You can expect these items within a couple of days.
5. I’ve entered the wrong address on my order, what can I do?
Please give us a call as soon as you realise, and we can change this on your
order before it goes out. If we do not find out before we attempt delivery an
additional delivery fee will be charged to redeliver.
6. The item I’ve received is wrong or faulty?
Please get in touch with us or email through some photos of what is wrong
and we can fix it straight away. We can either swap the product for a new one
or process a refund and pick the item up. We ask that these claims are made
within a week of the delivery being dropped off.
7. Can you deliver to a PO box?
Sadly not. Our drivers are privately run and do not work with Auspost neither does Sendle our postal courier. Please enter a valid street address for delivery.
1. There is a product I am after but it's not on the
website, can you get it in?
Usually the answer is yes! Just give us a call and we will try to source it
for you.
2. What is the difference between Sendle
and local delivery?
We offer a to-your-door delivery service with our own fleet of drivers. This
is the local delivery option and is your fastest option to get your order as
the above delivery times apply.
Sendle is our postage service which will be posted to you through the
courier sendle and estimated wait times are calculated at check out.
3. I have a discount code but it isn’t working?
Please send us an email or give us a call and we can find out what’s wrong,
or process the order over the phone for you.
4. Do you price match?
Unfortunately we cannot price match as the prices we have listed are the
cheapest we can do them for. If you have any questions you are more than
welcome to give us a call.